👉 If your purchase is processing it means that it has not been approved yet.

  • 💳 First our payment providers have to check if your credit or debit card payment is successful before delivering the cryptocurrencies you have bought.
  • 👮‍♀️ Then our providers also have to perform security & identity check to avoid fraud and that can take a little longer than expected.

⛔️ Make sure you have checked your email spam folder in case you have been asked for some additional information.⛔️

🚨 You can track the status of your purchase in the Activity section of the Home tab.

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