Here is what happens when you purchase in Spot:

  • Your payment will first be processed by our providers.
  • Then, the bitcoins will be delivered to your wallet.

Processing payment

After purchasing in Spot, you will see your payment being processed.
Payment processing is done by our providers to check if your credit or debit card payment is successful before delivering the cryptocurrencies you have bought.

My payment has been processed. What’s next?

Congratulations! You will see shortly a pending transaction in your wallet. This is an actual blockchain transaction meaning the bitcoins will be available (to hold or send) in your wallet shortly. In most cases, it should not take more than ten minutes to confirm the bitcoins are in your wallet.

I see a pending transaction but it takes time, why?

It means that your transaction is not validated on the blockchain yet. Wait until it is the case and do not hesitate to contact us here so we can have a look at it.

What is the average delivery time of Bitcoins?

In most cases, it should not take more than ten minutes to confirm the bitcoins are in your wallet!

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